Enable additional approval workflows in SSL. Add the following config options; Secondary Approval Required (with a yes or no option) Secondary Approver (allow user to select an employee or a criteria defined group in ESS) For example, employee applies for leave manager approves leave, the leave would then go to the secondary approver (which would be a single employee or any employee/s in the criteria defined group) Set Default Approver (with a yes or no option) Default Approver (allow user to select an employee or a criteria defined group in ESS) For example, employee applies for leave, instead of going to manager to approve it goes to the default approver (which would be a single employee or any employee/s in the criteria defined group).